Telegram Not Sending Code via SMS (How to Resolve This)
Telegram has become one of the most popular messaging apps worldwide, offering encrypted communication and various features to ensure privacy and security. However, many users occasionally face issues when Telegram does not send the verification code via SMS, which is essential for logging in or registering a new account. If you are stuck with this issue, don’t worry! This blog post will provide a comprehensive guide to troubleshooting and resolving the problem.
Telegram requires a verification code sent via SMS or a call to verify your phone number when you log in or sign up. If you don’t receive the code, it can be frustrating, especially when the app is essential for crypto or urgent communication. Fortunately, this issue is typically easy to resolve by identifying the root cause. Let’s explore the reasons for this problem and how you can fix it.
Common Reasons Why Telegram SMS Codes Aren’t Received
There are several reasons why you might not be receiving Telegram’s verification SMS. Understanding these common causes will help you apply the correct solution:
- Poor Network Connection: SMS delivery can fail if your mobile signal is weak.
- Incorrect Phone Number Format: If you entered the number incorrectly or missed the country code, Telegram won’t send the code.
- Carrier Restrictions: Some mobile carriers may block or delay SMS messages from shortcodes or international numbers.
- Spam Blockers: Apps or services that block spam messages might mistakenly block the SMS from Telegram.
- Issues with Telegram Servers: Although rare, Telegram’s servers might occasionally face temporary outages.
How to Resolve Telegram Not Sending Code via SMS
Here’s a step-by-step guide on how to troubleshoot and resolve the problem:
a) Check Network Connectivity
Ensure that your mobile device is connected to a reliable network. A weak mobile signal or poor Wi-Fi connection can prevent SMS messages from arriving. Here’s how to verify this:
- Switch to a better signal area or connect to a strong Wi-Fi network.
- Toggle Airplane Mode on and off to reset your network connection.
b) Ensure Correct Phone Number Format
Double-check the phone number you entered during registration or login:
- Ensure you’ve selected the correct country code.
- Re-enter your phone number without leading zeros (e.g., instead of 0801234567, enter +234801234567 for Nigeria).
c) Check for Issues with Your Mobile Carrier
Your mobile carrier might be blocking the SMS messages from Telegram for various reasons, including service outages or blocks on international numbers. To resolve this:
- Contact your mobile provider to check if they are blocking any incoming SMS from Telegram.
- Ensure your mobile plan supports SMS services. (do you have airtime on your sim?)
d) Use Call Verification Instead
If you’re still not receiving the SMS, Telegram offers a call verification option after a few minutes of waiting. Here’s how to use it:
- Wait for the option to appear on the screen.
- Click “Call me” and Telegram will make a call to your phone with an automated message providing the verification code.
e) Clear Telegram Cache or Reinstall the App
If the app is malfunctioning, clearing its cache or reinstalling it may help:
- On Android: Go to “Settings” > “Apps” > “Telegram” > “Storage” > “Clear Cache”.
- On iPhone: Uninstall and reinstall the Telegram app from the App Store.
After clearing the cache or reinstalling, retry the verification process.
f) Disable Spam Blocking Services or Filters
Some spam-blocking services and apps can filter out legitimate SMS messages. Disable any SMS-blocking apps temporarily and see if the message arrives. If you have an inbuilt spam filter on your phone, check the blocked messages folder for the Telegram code.
Other Methods to Receive Telegram Code
a) Receive Code via Telegram App (If Logged in on Other Devices)
If you are already logged into Telegram on another device (e.g., on your computer or tablet), you can request that the code be sent to the Telegram app on that device rather than SMS. Here’s how:
- Choose the option “Send code via Telegram” during the login process, and you’ll receive the code in your other logged-in Telegram session.
b) Use a Different Number Temporarily
If the issue persists, you can try using another mobile number temporarily to log into Telegram. Once logged in, you can change back to your preferred number via Telegram’s settings.
When to Contact Telegram Support
If none of the above solutions work, it might be time to contact Telegram support for further assistance. Here’s how you can reach out:
- Go to the official Telegram Support page.
- Provide detailed information about your issue, including your phone number, country, and any troubleshooting steps you’ve already taken.
- Be patient as it may take a few days for them to respond and resolve the issue.
Final Thoughts
Encountering issues with receiving your Telegram verification code via SMS can be frustrating, but with the right steps, it’s typically easy to resolve. Start by checking your network connection, ensuring your phone number is correct, and using alternative verification methods such as receiving the code via call or through another logged-in device. If you continue to face problems, don’t hesitate to contact Telegram’s support team for assistance.
By following the tips in this guide, you should be able to log in and use Telegram without any further issues. Stay connected and enjoy the full suite of features Telegram has to offer