How to check Fidelity Bank Account Number on Phone

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How to Check Your Fidelity Bank Account Number on Your Phone

Keeping track of your bank account number is essential, but it’s easy to forget if you don’t have it memorized. Fortunately, Fidelity Bank makes it convenient to retrieve your account number directly from your phone. This guide will show you several simple ways to check your Fidelity Bank account number, whether you have access to mobile banking or just a basic mobile phone.

Forgetting your account number is common, especially when you don’t use it often. Whether you need to receive payments, check your balance, or simply confirm your details, knowing your account number is crucial. Fidelity Bank offers multiple methods to access this information easily via your phone, so you don’t have to visit a branch to retrieve it.

Methods to Check Your Fidelity Bank Account Number

Here are five easy ways to check your Fidelity Bank account number on your phone:

1. Using the Fidelity Bank USSD Code

Fidelity Bank’s USSD code service provides a quick way to check your account number. You don’t need internet access for this method, making it especially convenient for users with basic mobile phones.

Steps:

  1. Dial the Fidelity Bank USSD code: *770# from the phone number linked to your Fidelity Bank account.
  2. Select the option for “Account Number” or “Account Inquiry” from the menu (options may vary depending on updates).
  3. Enter your PIN or any required authentication to proceed.
  4. Your account number will be displayed on your screen.

Note: Ensure you’re using the phone number registered with your Fidelity Bank account to access the service.

2. Checking Your Account Number on the Fidelity Mobile Banking App

If you have internet access, you can easily check your account number on the Fidelity Bank mobile app, which also offers a wide range of banking services.

Steps:

  1. Download and Install the App: If you don’t have it yet, download the Fidelity Mobile Banking app from your app store (available on iOS and Android).
  2. Log in to Your Account: Open the app and log in using your username and password.
  3. View Account Details: Once logged in, go to the “Accounts” section. Here, you’ll see your account number along with other account details.

If you’re a new user, you’ll need to register on the app with your Fidelity Bank account details before you can access your account information.

3. Retrieving Your Account Number Through SMS

Some Fidelity Bank services allow you to request your account number via SMS. Although this method may not be universally available, it’s worth trying if the options above are unavailable.

Steps:

  1. Compose a new SMS and type a message, such as “BAL” or “ACCOUNT” (this may vary, so check with Fidelity Bank for the correct keyword).
  2. Send the message to the Fidelity Bank service number (verify the SMS shortcode with Fidelity Bank).
  3. You should receive a message from Fidelity Bank containing your account details, including your account number.

Note: Standard SMS charges may apply.

4. Calling Fidelity Bank Customer Service

If you prefer speaking to a customer service representative, you can call Fidelity Bank’s support line and request your account number.

Steps:

  1. Dial Fidelity Bank’s customer service line: 0700 3433 5489 or 01-448-5252.
  2. Follow the voice prompts to reach a customer care agent.
  3. When connected, explain that you need your account number.
  4. You’ll be asked to verify your identity by providing some personal information.

Once verified, the agent will share your account number with you.

5. Visiting a Fidelity Bank Branch

If you’re unable to access any of the above methods, consider visiting a nearby Fidelity Bank branch to retrieve your account number. Bank staff will assist you with accessing your account details after verifying your identity.

Steps:

  1. Visit any Fidelity Bank branch with a valid ID.
  2. Request your account number from a bank representative.
  3. Provide any required verification information.
  4. After confirming your identity, the bank representative will give you your account number.

Frequently Asked Questions (FAQs)

Q1: Do I need internet access to check my Fidelity Bank account number?
A1: Not necessarily. You can use the USSD code option (*770#), which doesn’t require internet, or contact customer service by phone.

Q2: Can I check my account number if I lost the SIM card linked to my bank account?
A2: If you don’t have access to the registered phone number, you can visit a Fidelity Bank branch with a valid ID for assistance.

Q3: Are there charges for using the USSD code to check my account number?
A3: Yes, network providers may charge a small fee for using USSD codes, though fees are generally minimal.

Q4: What if I forget my Fidelity Mobile Banking app login details?
A4: If you forget your app password, use the “Forgot Password” option on the app to reset it. You may need to answer security questions or receive a verification code.

Q5: Can someone else check my account number for me?
A5: For security reasons, only the account holder should check or request account details. Sharing sensitive information with others could put your account at risk.

With these methods, checking your Fidelity Bank account number on your phone is simple and accessible. Whether you use the USSD code, mobile app, SMS, or contact customer service, Fidelity Bank provides options to help you keep track of your account details easily

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