WhatsApp video call not working on mobile data? see how to fix it

WhatsApp Video Call Not Working on Mobile Data? Here’s How to Fix It

WhatsApp, a popular instant messaging app, has been a go-to platform for many users worldwide for voice and video calls. However, sometimes users might face issues with WhatsApp video calls not working on mobile data. This could be due to a variety of reasons,

In this blog post, you will see a list of top causes of this issue, and a step by step procedure for resolving each

Here are some steps you can take to fix this issue.

Enable WhatsApp access to your Mobile data.

Enabling WhatsApp access to your mobile data is a straightforward process. Here’s a step-by-step guide on how to do it:

  1. Open WhatsApp: Start by opening the WhatsApp application on your mobile device.
  1. Go to Settings: Tap on the three dots at the top right corner of the screen to open the settings menu.
  1. Tap on ‘Data and Storage’: In the settings menu, scroll down and tap on ‘Data and Storage’.
  1. Enable ‘Mobile Data’: In the ‘Data and Storage’ section, you will see an option for ‘Mobile Data’. Tap on it.
  1. Choose ‘Always’ or ‘Only when Using Wi-Fi’: After tapping on ‘Mobile Data’, you will be given two options: ‘Always’ and ‘Only when Using Wi-Fi’. Choose the one that suits your preference. If you select ‘Always’, WhatsApp will use mobile data whenever it’s available. If you select ‘Only when Using Wi-Fi’, WhatsApp will only use mobile data when Wi-Fi is not available.
  1. Save your settings: After choosing your preferred option, make sure to save your settings.

2. Disable Data Saver/Low Data Mode

Data saver mode on your iPhone or Android could be hindering WhatsApp from functioning normally. If you have enabled the low data mode on your phone then it might prevent WhatsApp from fetching details like incoming video call or make a video call correctly. To disable the low data mode on the iPhone, open the Settings app > Cellular > Cellular Data Options and disable Low Data Mode from the following menu. Also, enable Data Roaming from the same window if you want to use WhatsApp video calls over cellular data while you’re on traveling in a different region. For Android phones, go to Settings > Network & Internet > Data Saver and turn off the option

3. Enable Background App Refresh

Enabling this option allows you to receive WhatsApp video calls even when you are not using the app. On iPhone, open Settings and go to WhatsApp. Then turn on Background App Refresh to allow WhatsApp to use data in the background. Android users can perform a long-press on the WhatsApp app icon and open App info menu. Open Mobile data & Wi-Fi menu, and enable Background data option

4. Check Your Internet Connection

Video calls require a stable network connection to work smoothly. They consume more data than WhatsApp voice calls. So, make sure that your phone is connected to a stronger network and your phone shows enough bars for cellular network strength

5. Update or Reinstall WhatsApp

If your Video Call is not working, it can be caused by WhatsApp bugs. WhatsApp regularly rolls out the software updates and tries to address the issue immediately. If the problem is on the App itself, you can reinstall or update it. But again, make sure to backup your data before reinstalling it

If none of these solutions work for you, you can always contact WhatsApp support. the deeper settings and permissions on the app might be the issue preventing you from enjoying a video calling session. Let’s hope these steps help you get back to your video calling session on WhatsApp

How to grant WhatsApp necessary permissions on your phone.

To grant necessary permissions to WhatsApp on your phone, follow these steps:

  1. Open your phone’s settings: This is typically found in the main menu of your phone. On Android, you can find it in the “Settings” app, while on iOS, it’s in the “Settings” app within the Control Center.
  1. Navigate to the app permissions section: On Android, you can find this under “Apps & notifications” > “App permissions”. On iOS, you can find this under “Settings” > “Privacy”
  1. Find WhatsApp in the list of apps: If you can’t find it, tap “See all apps”. Then, choose WhatsApp
  1. Review the permissions: Here, you’ll see a list of permissions that WhatsApp has requested. Each permission has a toggle switch next to it that you can use to allow or deny the permission
  1. Grant the necessary permissions: To grant a permission, simply toggle the switch next to it to the “On” position. For example, if you want to allow WhatsApp to access your camera, you would toggle the switch next to the “Camera” permission to “On”
  1. Save your changes: After you’ve granted all the necessary permissions, make sure to save your changes. You may need to restart WhatsApp for the changes to take effect.

Remember, each permission serves a specific purpose. For instance, the “Camera” permission allows WhatsApp to access your camera for video calls, while the “Microphone” permission allows WhatsApp to access your microphone for voice calls. Make sure to only grant the permissions that you’re comfortable with

Please note that the exact steps may vary slightly depending on your phone’s make and model, as well as the version of the operating system you’re using, you can drop questions on the comment section below for further assistance

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